Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2 Oct 1, 2012
After graduating from Bard College a B.A. in Literature, Henry T. Casey worked in publishing and product development at Rizzoli and The Metropolitan Museum of Art, respectively. Henry joined Tom's Guide and LAPTOP having written for The Content Strategist, Tech Radar and Patek Philippe International Magazine. He divides his free time between going to live concerts, listening to too many podcasts, and mastering his cold brew coffee process. Content rules everything around him.
Getting support from non-specialists is fine if you trust them and know they can probably help you. If not, avoid them – it could even be a scam Just Hang Up: Why You Shouldn't Taunt Fake Tech Support Scammers Just Hang Up: Why You Shouldn't Taunt Fake Tech Support Scammers There are thousands of examples on YouTube where people have wound up "Windows support" conmen asking for remote access to your PC. But trolling these tech support scammers can turn dark, really quickly. Read More .
For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.
Your MacBook Pro comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax. Learn more
Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down. We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationship with each and every one.
You also get up to two incidents of accidental damage coverage for a relatively low service fee. If you’ve only damaged the screen, a screen replacement is only $29. But if the iPhone has other damage, the fee is $99. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.
4d 10.14.1 & Spaces & WoW I mentioned in pervious post how 10.14 had major issues with WoW when playing in Fullscreen (Windowed) mode with spaces where if you didnt fully go into a space you were swapping to and back to WoW the game would go into a forever suspended state (spinning beach ball). This could be "fixed" by going fully into the space you were swapping to and going back to WoW which would cause it to resume. 10.14.1 makes this completely worse. Now if you swap to a new space from WoW partially or completely the game will suspend and not come out of it. Avoid this upgrade if you need to use spaces while playing WoW. (again this happens in Fullscreen (Windowed Mode)....it is not occuring in window mode) I dont know if this is a blizzard issue or apple issue but Ive mentioned this a few times now previously and lack of response here from blizzard seems to indicate they dont seem to see this as any of their concern so we are probably stuck with this for a long while. EDIT - After some playing around Ive managed to narrow this issue even further. It seems related somehow to the method of swapping spaces. If I have enabled in my mouse preferences under "More Gestures" to "Swipe between full-screen apps - Swipe left or right with two fingers" and use that method to swap from WoW to new spaces I experience the hang ups. If I disable that and use only the option below that which says: "Mission Cotrol - Double tap with two fingers" to bring up spaces I am not getting the suspended WoW behavior as with the other.Bermy25 4d
AppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market!
Known malicious extensions: WeKnow, MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.
Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. For others, Apple will charge what it refers to as a “pay per incident” fee or require the purchase of an extended warranty through AppleCare. Previously all online support chat features were available for free to users worldwide. Some users might have noticed back in August when Apple revamped its support sites that it started listing a $19.99 per incident fee for chat support. However, up until now AppleCare hasn’t actually been charging users to access the feature.